Google Chrome works great with Netflix and users have reported the smooth experience they had while using Netflix on Chrome. However, for some of the users, that’s not the case and while streaming movies they witnessed the error M7703-1003 message.
In this article, I will show you how you can get rid of this Netflix error in under 10 minutes for sure. So are you ready to solve this problem?
What Causes the Netflix M7703-1003 Error Message?
Existing Netflix users face this issue on the Windows & Mac OS. The issue occurs due to the incorrect configuration of your browser that conflicts with the site. However, that’s not the only reason there are several other reasons for this to happen. Here are some of them:
- If the Widevine decryption content module is corrupt and if Netflix is unable to fetch the information from the Widevine DRM module you might get the error message.
- Your current Chrome profile is corrupt.
- There’s outdated or corrupt cache stored in the browser.
4 Working Methods to Solve the Netflix M7703-1003 Error Message
Listed below are the methods that are tried and tested to solve the Netflix error. Make sure you read it in order to get the results fast. If any method does not work move on to the next one.
1). Clear Cache
In the Chrome Browser when you browse websites, it saves the information of those websites in a cache memory. Now if the latest version of the website is different from the stored version, that will create conflict for the site to open up.
The Netflix M7703-1003 error might be the reason for this conflict. If you see the error, the first thing that you can do to get rid of the error is to clear your browser cache. Here is a step-by-step process to clear cache from the browser.
Step 1: First off, go to the Settings by clicking the three dots in the top right corner of your screen.
Step 2: From the available options go all the way down and search for “Advanced.” Now click on it.
Step 3: Once the Advanced tab is open, search for “Clear browsing data” and click on it.
Step 4: A small popup will open on your screen in there tick mark all the three options and finally click on the Clear Data button.
Step 5: After this wait for sometime and let the process complete on its own. Within a couple of minutes, the browser cache will be cleared. Now go to the address bar and type in Netflix URL and see if you still get the error or no.
If yes, don’t be sad we have three more methods to solve the issue.
2). Reset Chrome Settings to Default
If clearing the cache doesn’t work out for you it’s time to reset Chrome settings to default and see if that solves the problem.
The reason why we reset Chrome settings is just to ensure that any third-party extensions aren’t conflicting with the Chrome browser and causing the issue.
Following is a step-by-step process to reset Chrome settings to default:
Step 1: As usual the first step is to go to Settings by clicking on the three dots in the top right corner.
Step 2: After entering the Settings menu, scroll all the way down and search for “Advanced.” After that click on it.
Step 3: Now again scroll all the way down and select the last option that says “Restore settings to their original defaults.” Right after you click the option, a small confirmation popup will show up.
Step 4: Now finally click on the blue “Reset settings” button and wait for some time for the process to complete.
Step 5: Final step after the reset process is finished it go and check if the Netflix M7703-1003 error is resolved or not.
3). Check Widevine Content Decryption Module
Widevine DRM is a content decryption module which is used for license distribution of digital content and video playback on a consumer device. Netflix uses the Widevine DRM for playback of videos in the browser and if the module is missing or is outdated you might get the M7703-1003 Netflix error message.
If you witness any such case, it’s time to solve the issue. To do that, follow the steps mentioned below:
Step 1: Type in chrome://components/ in the address bar of your Chrome browser.
Step 2: Out of all the available options search for Widevine Content Decryption Module and click on the “check for update” button.
Step 3: Right after you click on the button you’ll instantly see a message “component not updated.”
Step 4: Now finally, restart your browser and see if the issue still prevails.
4). Switch Browser Profile
At times some sites stop working in your profile (I literally don’t know why) and after clearing the cache and resetting the settings to default I was still getting the same problem.
Out of nowhere, I got an idea to switch the browser profiles and try to open up the website in the new profile. Surprisingly, it worked. I was shocked and you might too.
Let’s see how you can switch your browser profiles and get rid of the Netflix M7703-1003: Whoops, something went wrong error.
Step 1: Click on the profile icon in the top right corner of your Chrome browser.
Step 2: Now from the available options click on the “Manage People” option.
Step 3: Here you’ll see your current profile but right in the bottom of the screen there would be an “Add Person” option click on it or you can also choose the “Browse as Guest” option. The choice is yours.
Step 4: Once your new profile is up and running it’s time to go to the address bar and type in the Netflix URL and hopefully in the new profile it will start working.
I hope one out of all the available methods might have worked for you and by now you have successfully got rid of the Netflix error code: M7703-1003.
If you still have any further doubts in regards to the error feel free to drop a comment down below and let us know. We’d be more than happy to help you out.